Privacy Policy

1. Introduction

EximFetch ("we", "our", "us") provides automated data extraction and standardization services for publicly available Indian trade reference information. This Privacy Policy explains how EximFetch handles information during data extraction, processing, and storage.

EximFetch respects user privacy and adheres to applicable data protection laws, including the Information Technology Act, 2000 (India), the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and, where relevant, GDPR (EU).

2. Information We Collect

2.1 Data Sources

EximFetch automatically gathers publicly available trade and reference data from:

• EximFetch data collection systems
• Government trade and customs portals
• Public APIs for airline, port, and customs codes
• Official trade classification databases (e.g., ITC-HS)

2.2 System and Technical Data

During data extraction, we collect:

• Extraction timestamps and process identifiers
• Error and event logs
• API response metadata
• Database connection and performance statistics

2.3 User Account Information

When you create an account or use our services, we may collect:

• Email address for authentication
• API usage statistics and logs
• Subscription and billing information
• Support communication records

2.4 No Personal Data Collection

EximFetch does not collect, store, or process personal names, phone numbers, login credentials beyond email, or browser activity tracking.

3. Purpose of Processing

EximFetch uses the data it collects exclusively to:

• Extract, validate, and standardize trade reference information
• Maintain and update trade databases (port, airline, HS codes, etc.)
• Support analytical and research tools for trade intelligence
• Ensure system reliability and monitor operational performance
• Provide API services to authenticated users
• Process subscriptions and billing

All trade data processed is publicly available and non-personal.

4. Data Storage and Security

4.1 Database Infrastructure

• Data stored in MongoDB Atlas (cloud-based)
• End-to-end encryption via TLS/SSL
• Limited access via secured API credentials
• Periodic automated backups

4.2 Data Retention

4.3 Security Measures

• Firewall and access control policies
• Continuous monitoring for unauthorized access
• Error-handling protocols to prevent data corruption
• Secure connection string management
• Regular security audits and updates

5. Data Sharing and Disclosure

5.1 Internal Use Only

• EximFetch does not share personal data with third parties
• Data remains within secure internal infrastructure
• No user profiling or commercial resale of personal data occurs

5.2 Public Data Nature

• All processed trade data originates from public government sources
• EximFetch merely standardizes and aggregates existing data for usability

6. Your Rights

As a user of EximFetch services, you have the right to:

• Access your account information
• Update your email address and preferences
• Delete your account and associated data
• Request clarification on any processed data
• Withdraw consent for data processing

7. Data Accuracy and Liability

• EximFetch relies on government and official data sources
• While validation checks are performed, EximFetch cannot guarantee absolute accuracy of external data
• Users should verify official trade data before commercial or regulatory use

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our data handling practices or applicable laws. All revisions will be published on our website with updated "Last Updated" dates.

9. Contact Information

For any inquiries, please contact:

• Email: contact@eximfetch.com
• Technical Support: support@eximfetch.com
• Address: EximFetch, India